The scheduling system that the top emergency departments rely on.
Founded and operated by three Emergency Department workers, including two physicians, MetricAid is simply the best scheduling system available for Emergency Departments.
In fact, seven out of the ten most efficient EDs in Ontario have partnered with MetricAid for years. Our software platform integrates user (physician) preferences with capacity and demand considerations of any department. The system was built by experts who collectively have scheduled millions of shifts over many years, and understand better than anyone the unique needs of high-functioning 24/7 medical departments.
We offer a suite of scheduling services, including full schedule management, workflow optimization, and resource allocation, allowing our clients to better support their strategic goals.
Our focus is on quality, reliability, and the highest level of client support. MetricAid maintains a significant competitive advantage as we provide the only solution that addresses both physician scheduling and performance efficiencies. We achieve this by leveraging our proprietary forecasting algorithms to maximize the performance of any department. To date, MetricAid’s solution has reduced ED patient wait times by more than 5.5 million hours and our clients are some of the best-performing departments in their regions.
COVID-19 Management
Unexpected and unpredictable changes to schedules have wreaked havoc on medical departments around the world. The agile nature of the MetricAid system allows us to resolve even drastic changes to a schedule immediately for example, replacing quarantined healthcare providers or establishing entirely new screening or backup schedules. We also provide all the administrative support needed to navigate the challenging demands of scheduling during the COVID-19 pandemic.
Health Teams
Multi-site, multi-disciplinary organizations benefit and excel when allowed to load-balance coverage by site, provider availability, patient demand, and specialty. Our Advanced support is a very cost-effective alternative to maintaining in-house scheduling staff.
Residents and Learners
The specific program needs of learners can be balanced with self-scheduling to provide the best possible schedules for them and their departments or programs. This increases professional satisfaction, and helps attract and retain learners in higher post-graduate years, and as they transition to become staff or attending physicians.
Urgent Care Centres
With many similarities to EDs, UCCs naturally find MetricAid a perfect solution for their scheduling needs. By using our Advanced + EM service to optimize patient flow, our UCC clients maximize market share of lower-acuity care. This optimized flow, combined with self-scheduling options, leads to physicians’ reporting significantly improved job satisfaction.
Specialized scheduling for unique departments.
MetricAid has experience in scheduling for every department from Anaesthesia to Thoracic Surgery — and all the others in between. We understand specialties differ, and we create schedules suited perfectly for each one.
Anaesthesia
Dermatology
Emergency Medicine
Family Medicine
Internal Medicine
Nuclear Medicine
Obstetrics and Gynaecology
Ophthalmology
Orthopaedics
Otolaryngology
Pathology
Paediatrics
Physician Medicine and Rehabilitation
Plastic Surgery
Preventive Medicine
Psychiatry and Neurology
Radiology
Surgery
Thoracic Surgery
Urgent Care
Urology
Dr. Erica Buck, M.D., CCFP
Medical Director & Chief of Emergency Medicine
North Bay Regional Health Centre ED
"With their metric analysis and speed sensitive scheduling for ER physicians, the company has been part of making us one of the top performing large emergency departments in Ontario."
We aren’t just a software company.
MetricAid is more than a web-based physician scheduling management tool. With an in-house scheduling team and a data-driven consulting service, we’re confident we can provide you with scheduling solutions that suit your needs perfectly.
