MetricAid Advanced + EM

Our Advanced + EM solution provides everything in Advanced plus the power of analytics. We integrate your department's own historical scheduling data to build schedules strategically using our proprietary models. Built for emergency departments and urgent care, where scheduling is most complex and continuity matters deeply.

Scheduling as a strategic lever

Advanced + EM turns your scheduling data into better decisions:

  • Your data, working for you. We analyze your department's historical patterns, including patient volume, acuity, occupancy, and seasonality, to inform every schedule.

  • Efficiency-Based Scheduling. Our proprietary model aligns physician coverage with anticipated demand, hour by hour.

  • Coverage where it counts. Schedules are designed to match staffing to your busiest periods, not just fill shifts.

  • Actionable insights. As your data builds, we identify opportunities to improve flow and reduce wait times.

We’ll let our stats do the talking.

Across MetricAid solutions:

0

of assigned shifts match physicians’ stated preferences

0

client retention rate

0

of Ontario EDs with sub-4-hour PIA times are MetricAid clients

How it works

Advanced + EM builds on everything in Advanced. Alongside our scheduling team and tool, we combine your scheduling requirements with historical demand data to recommend coverage that reflects when your department is busiest.

Features for Physicians

  • Schedules built around actual demand patterns, so staffing matches the reality of your department’s needs

  • Fewer surges worked short-staffed and fewer lulls overstaffed

Features for Administrators and Leaders

  • Your historical data integrated and analyzed across a wide range of data points

  • Efficiency-Based Scheduling to align coverage with anticipated demand

  • Ongoing recommendations to improve flow and reduce wait times

“MetricAid has been delivering schedules for BCH ED for years, so I knew they would be able to help with the Peel Urgent Care strategic planning and month-to-month scheduling. They predicted hourly patient volumes months before we opened our doors, and made staffing recommendations that have helped us keep our average wait times under an hour. Their ability to predict flow and leverage physician practice metrics to lower wait times, while at the same time delivering lifestyle-scheduling for the physicians, is a vital tool for Peel UCC.”

Dr. Oscar Karbi, Chief of Emergency Medicine
William Osler Health System

Why MetricAid?

Since 2012, we've focused on one thing: physician scheduling in complex care environments. That focus – plus flexible software and hands-on human support – is why over 250 healthcare facilities across four continents trust us with their schedules.

Interested in Learning More?

Book a discovery session and tell us about your scheduling challenges. We’ll show you how we can solve them.